Reputation Building Services

Reputation shapes perception — how people think about your brand and the quality and trustworthiness they associate with you and your business. 

Your reputation can make or break your success.

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A strong reputation leads to higher-quality leads, better clients, more sales, and even a shorter sales cycle because new clients and customers are already sold on your offers.

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A poor reputation — or being unknown and having no reputation — leads to inconsistent and low-quality leads, poor conversions, and frustrating sales struggle because you haven’t yet established trust.

The Importance of Reputation Building

To achieve your goals, clients and customers need to know, like and trust you, and to make that happen, you must invest in building your brand and your reputation. If you don’t and leave it up to chance, you put your brand story in other people’s hands — and you might not like what they have to say.

 

When you drive the narrative of your brand through messaging, marketing, customer stories, and testimonials, you can turn your website and marketing campaigns into your best salespeople that work to generate leads and sales 24/7/365 — and Majority Media can help!

 

Majority Media provides comprehensive solutions tailored to the unique needs and goals of your business. As a brand and marketing strategist, I work with you to identify opportunities for improvement, develop a growth strategy, and implement effective marketing tactics to help you build a positive reputation. 

 

If you need to convert more followers, subscribers, and website visitors into leads and more leads into clients, you need to establish an undeniable reputation as a trusted expert — and that’s exactly what my testimonial and case study services can do for you.

What is the process for the Reputation Building Services?

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01.

Book A Consultation

Book a consultation call where we discuss your business goals and the current process for gathering testimonials and case studies.

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02.

Process Evaluation

We’ll evaluate your process and set expectations based on where you are with your business and budget, then provide a recommendation.

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03.

Customized Strategy

Creation of a strategy aimed at addressing goals and establishing your business’s reputation in your market based on your budget.

Review and Testimonial Acquisition:

Imagine never having to ask for another testimonial or review again but having them automatically show up in your inbox…

If you’re like most business owners, you know quality reviews and testimonials can sell your services and products for you and help you make more sales. 

Research has found that when reviews were displayed for a lower-priced product, the conversion rate increased by 190%, However, for a higher-priced product, the conversion rate increased to 380%. (Northwestern Medill Spiegel Research Center) But you also likely forget to ask for them and are too busy to follow up to make sure you get them. That’s where I step in.

The Review and Testimonial Acquisition Solution will take the work off of your plate and remove the awkwardness of requesting customer feedback.

Customer Success Stories

The customer success stories service is focused on strategic growth. Case studies, and customer interviews with premium target audiences.

Designed for brand and marketing storytelling purposes. Customer stories that are aimed at controlling the narrative and dictating brand perception and reputation in your market. 

Get Started With Our Reputation Building Services

Schedule a call and let’s discuss how to take your reputation to the next level. It’s time to showcase your expertise and build trust with your audience. Whether you’re a business owner, freelancer, or professional, our reputation-building tools and resources will help you succeed. Don’t wait any longer – take the first step towards building your reputation now!

How Reputation Building  Can Benefit Your Business

Increase In Sales

Research has found that when reviews were displayed for a lower-priced product the conversion rate increased by 190%, however, for a higher-priced product, the conversion rate increased to 380%.

Compete In Your Local Market

Bright local determined that 97% of the consuming public read reviews online to search for local businesses, and 12% do so daily. Driving more foot traffic to brick-and-mortar locations.

Increase Engagement

95% read product reviews before they choose to purchase something. Additionally, 58% of these shoppers say they are willing to pay more for products that have good reviews.

Grow Your Business

Over 92% admit authentic reviews persuade them to make a purchase. But, shockingly, only 1 in 5 companies considered adding reviews to their marketing strategy.

Establish Your Credibility

31% of consumers read more than 10 reviews (up to 55z+) before this trust is formed. Younger age groups said they need to read more reviews than this average before they can trust a business.

Build Your Brand

92% said that, at a minimum, a quarter of the company’s market value should be attributed to reputation. Consumer reviews are proof of a company’s reputation amongst the public, so they’re more important than one might realize.

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Testimonial

“When you set out to increase opportunities for clients and end up with more clients than you can take on. I’d say that’s a successful campaign. I’ll definitely be using the service going forward.”

Dolores Ragin

Business Owner, Tax Gal

Looking For Business Resources?

What is Reputation Management? 

Simply put reputation management is the act of managing the narrative of your brand. Monitoring the promotion of good feedback and doing damage control on the bad. 

Feedback can come in many forms. Randing from testimonials and reviews to a consumer or business commenting about your brand in a documented forum.

Reputation management is important because it is the driving force behind the brand perception. If your brand has a good reputation, you stand a better chance of winning new business.

Helping To Educate Your Customers Can Help You Provide Better Service & Support

An educated customer asks the right questions and has a better understanding of the work that goes into providing your services. This adds value & clarity to your pricing. People are more likely to spend and invest in higher-priced products/services.

A client that has a clearer understanding of the product/service 

How important is marketing in Brand Development? 

Marketing is a pivotal part of brand development and one that doesn’t get prioritized enough. Not from a lack of awareness that it’s needed but a lack of best practices to follow to help get the business established. 

Brand awareness and brand recognition don’t happen overnight. It requires marketing and effort to build a name and credibility. A solid marketing strategy can help establish a business. 

How important is establishing a Brand Identity?

Your brand identity is considered what differentiates you from your competition. It answers questions like.

Why should I care about your business? Why should I trust you? Why should I pay you for your product and or services?

Without a clear brand identity, you are relying more on luck than you are on setting yourself up for success.

Frequently Asked Questions About Client Partnership Prep

How do you help businesses build their reputation?

I help businesses build their reputation by gathering testimonials and case studies that set the expectations for their potential customers. The testimonials and case studies help to tell a story that narrates key differentiators and values.

How do you automate gathering testimonials for a business?

There is a 5-step process for onboarding and preparing a client’s testimonial automation. Steps 3 & 4 are specifically designed and focused on automation. It is the process of CRM integration where we gather the list of customers to reach out to for the testimonials and then set the request for cadence and type. We add the customers to the contact list once we receive confirmation that the project is complete.

What’s the difference between a case study and a testimonial?

A testimonial is a customer summarizing their experience as a customer and a case study is a more detailed account of the encounter with the business. While both case studies and testimonials can show the effectiveness of a product or service, a case study provides a more detailed analysis of a particular project or situation, while a testimonial is a personal statement from a satisfied customer or user.

Take the first step toward the successful business you’ve always dreamed of

Schedule a call and let’s discuss how to take your reputation to the next level. It’s time to showcase your expertise and build trust with your audience. Whether you’re a business owner, freelancer, or professional, our reputation-building tools and resources will help you succeed. Don’t wait any longer – take the first step towards building your reputation now!