Empathetic design involves creating products that meet real customer needs by understanding their experiences, desires, and challenges. Using the Jobs-to-Be-Done (JTBD) framework, businesses can focus on the progress customers seek, ensuring their offerings are aligned with functional, emotional, and social jobs. This approach helps avoid common pitfalls like overcomplicating features and ignoring customer feedback. Dive into our guide for practical strategies and inspiring case studies from Shark Tank success stories.